Privacy Policy for Aura Travels and Tourism LLC
Effective Date: [1-JAN-2025]
Aura Travels and Tourism LLC We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our services. By engaging with Aura Travels, you agree to the terms outlined below.
1. Information We Collect
We collect and process personal information necessary to provide our travel services, including:
- Personal Identification: Name, date of birth, nationality, gender, passport number, and government-issued IDs.
- Contact Details: Email address, phone number, and mailing address.
- Travel Information: Visa applications, itineraries, travel history, and preferences.
- Payment Information: Credit/debit card details and billing information.
- Additional Documentation: Any documents required for visa processing, flight bookings, and travel insurance.
2. How We Use Your Information
We use the information collected to:
- Facilitate travel-related bookings, including flights, visas, and accommodations.
- Process payments and issue invoices.
- Provide customer support and respond to inquiries.
- Ensure compliance with legal and regulatory requirements.
- Personalize travel recommendations based on preferences.
- Communicate updates related to your bookings or travel arrangements.
3. Information Sharing
We value your trust and handle your information with the utmost care. Your information is shared only:
- With Service Providers: Airlines, embassies, insurance providers, or third-party partners to fulfill travel-related services.
- With Regulatory Authorities: As required for visa processing, customs, or legal compliance.
- For Security: When necessary to protect against fraud or unauthorized transactions.
We do not sell or rent your personal information to any third party.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data.
- Restricted access to customer information on a need-to-know basis.
- Regular audits of our data handling processes.
5. Data Retention
We retain personal information only for as long as necessary to provide our services and comply with legal obligations. Once the purpose is fulfilled, we securely delete or anonymize your data.
6. Your Rights
As our customer, you have the right to:
- Access and review the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your data, subject to legal or contractual obligations.
- Withdraw consent for processing your data at any time.
7. Cookies and Online Tracking
Our website may use cookies to enhance your browsing experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.
8. Updates to the Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be communicated via our website or email.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:
Aura Travels and Tourism LLC
452H, Barsha Heights, Dubai UAE.
info@auratraveltourism.com
+971-509154402
We are committed to safeguarding your privacy and ensuring your travel experience with us is secure and worry-free.
