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For any additional questions or concerns, please don’t hesitate to contact us. Aura Travels and Tourism LLC is here to make your travel hassle-free and enjoyable!
General Questions
We offer a wide range of travel services, including flight bookings, visa assistance, travel insurance, Schengen visa appointments, hotel reservations, guided tours, attraction tickets, and travel consultation.
You can reach us via email at info@auratraveltourism.com, call us at +971-509154402.
Yes, we provide travel services for destinations worldwide.
Flight Bookings
Yes, we specialize in finding affordable flight deals tailored to your travel dates and preferences.
Refunds depend on the airline’s policy and the type of ticket purchased. Non-refundable tickets cannot be refunded, but we can assist with cancellations or changes where applicable.
Visa Assistance
We provide visa application assistance for various destinations, including Schengen visas, tourist visas, business visas, and more.
Processing time varies depending on the type of visa and destination. Typically, it ranges from a few days to several weeks.
We assist with documentation and application submission, but visa approval is solely at the discretion of the respective embassy or consulate.
Travel Insurance
Some destinations require travel insurance as part of the visa application process. We recommend purchasing travel insurance for all trips to cover unexpected events.
Travel insurance typically covers trip cancellations, medical emergencies, lost luggage, and travel delays. Coverage depends on the plan you select.
Hotel and Accommodation
Yes, we provide hotel booking services tailored to your budget and preferences.
Refund policies depend on the terms set by the hotel. Non-refundable bookings cannot be canceled or refunded.
Payments and Refunds
We accept cash, credit/debit cards, and online payments.
Refunds are subject to our refund policy and the policies of third-party providers. Non-refundable services cannot be refunded.
Customer Support
Contact our customer support team immediately for assistance. We’re here to help resolve any travel-related concerns.
You can share your feedback via email, phone, or through our website. We value your input and strive to improve continuously.
